According to Quora, 60 percent of employees expressed a preference for remote work in line with national surveys. In a Morning Consult survey commissioned by Prudential in late May, 54 percent said they wanted to work remotely. In a warning label for managers, the same percentage of remote employees said they felt less connected to their company.
A very public setback for distance work was at Best Buy, the electronics retailer based in Minneapolis. The original program, which attracted national attention, started in 2004. The aim was to judge employees by their performance, not by the hours it took to complete a project or the location where it was carried out has been.
Best Buy ended the program in 2013 and gave the employees too much freedom. “Anyone who has led a team knows that delegation is not always the most effective style of leadership,” said CEO Hubert Joly at the time.
Jody Thompson, co-founder of the program, who left Best Buy 2007 to become a consultant, said the company was bad and panicked. “It went back to philosophy:” If I can see people, it means they have to work, “she said.
Shutting down the corona virus, which means that 95 percent of the Best Buy corporate campus employees are currently removed, could now lead to another change in corporate philosophy. “We assume that we can offer flexible work options in the long term,” said a spokeswoman.
Flexible work gives employees more freedom in their schedules, but does not change their management, which was Ms. Thompson’s goal. “This is a moment when work can change for the better,” she said. “We have to create a different kind of work culture in which everyone is 100 percent accountable and 100 percent autonomous. Just manage work, not people. “
But it is also a moment, she conceded, when work can turn bad.
“It’s a crazy time,” said Ms. Thompson. “If you’re a manager, there is a temptation to manage someone harder when you can’t see them. There’s an increase in Managers who watch spyware. ”